PROFESSIONAL SERVICES
OPTIMIZING AND SIMPLIFYING ENTERPRISE COLLABORATION
SoundVoIP provides professional services to outsource the monitoring, management, and support of your Unified Communications infrastructure. We offer expertise around architecture and design, strategy, infrastructure upgrades, and on-going management to ensure your collaboration infrastructure can support your business goals.
We provide the following services:
Installation and Provisioning of Greenfield UC systems (Cisco on-premise, Microsoft Office 365, Genband Hosted)
Proactive maintenance & UC Software upgrades. (CUCM, CUC, CER, UCCX, Singlewire, etc.)
24×7 performance and availability monitoring, troubleshooting and escalation with Cisco TAC;
Managing Trouble ticketing and tracking for customers.
Moves, Adds, Changes;
Smartnet based RMA;
Contact SoundVoIP to find out how we can make your collaboration assets more flexible and cost-effective to manage
